070 - 970 97 70 info@countrystyle.se

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Contact:

CUSTOMER SERVICE

MON-FRI: 10.00 - 16.00.

CLOSED FOR LUNCH 12.00 - 13.00

E-MAIL: INFO@COUNTRYSTYLE.SE
PHONE: +46 709 -70 97 70

PR

KICKI@COUNTRYSTYLE.SE
OR PHONE: +46 709 70 97 70

CURRENT INFORMATION:

Customer Service: info@countrystyle.se or +46 709 - 70 97 70.

The minimum Order sum to foreign countries are 20 euros.

Questions and Answers:

  • How quick is the delivery?
Within Europe usually within a 4-6 days with DB Schenker or BRING Parcels.
  • What's the freight cost?
Standard freight within the EU is 15 Euros, except for furniture which is 35 Euros.
  • Can I send a package to another address then my own?
YES you can change receiver/address in the Checkout Process.
  • If I'd like to send eg gifts to more than one receiver?
Write a message to us in the message field in the checkout and we will fix this!

Send a gift:

  • Free Gift wrapping
We can wrap your goods and make it into a nice gift (This applies to most products but not all.)
  • Greeting Cards

On the page GIFTS or in the Checkout you can order Greeting Cards - we will write your name!

Conditions of use: 

  • Customer Service
Mon-Fri 10-16. Closed for lunch 12-13. E-mail: info@countrystyle.se , Phone: +46 709 - 70 97 70
  • Our conditions of use

We reserve the right to decline an Order in case of obvious fact mistakes (The price of the products is 0 eg) or wrong stock status - sold out products.

We reserve the right to make price adjustments due to currency fluctuations.

  • Delivery
Goods ordered before 13:00 normally gets sent the next day. Delivery times within Europe is normally within 5-6 days with DB Schenker or BRING Parcels. NOTE: The delivery company only delivers to your front door. They will NEVER carry goods inside your house/apartment or bring them up in an elevator. If you need help to carry eg furniture you have to organize this yourself. When buying from us you accept our terms of delivery. If you decline to receive your goods due to delivery issues you will be charged with the freight costs! At the start of a new season, all goods are sometimes not yet in stock - read carefully what is written re deliverytime on the product page! 
 
  • Payment Terms
If you are from Norway or Finland our payment service is Klarna Checkout. With Klarna you can choose to pay by Invoice, Credit card or Direct bank Payment (Switch to card or direct bank payment in step 2.) For Denmark and other European or non European countries we use PAYPAL. Our payment pages are safeguarded with encrypted SSL and certified so you’re personal information is perfectly safe with us at Countrystyle.se
  • Freight Charge

The freight charge within the EU is 15 Euro for standard size goods. For packages which will not meet the standard size freight charge, we will contact you before delivery and give you a quote. You're Order is not considered as a buy until you have given OK to the freight charge - so no worries! The freight cost for furniture within the EU is 35 Euros.

  • Returns and Exchange rights
Unused goods in original packaging can be returned within 14 days from the time the package reached you. Scented sachets, scented candles, etc. must not be opened, but shall be returned unopened. Return Policy does not apply to consumable hygiene items, bath and body products, candy / food or greeting cards with a personal message written in it. The right of return does not apply for pre-ordered goods like wallpaper or furniture that we have ordered home especifically on your account. You pay for the return shipping fee and the price for return shipping depends on the package weight and volume. We will refund you within 14 days after satisfactory return of your goods. Note – you are responsible for the return shipping and transportation risk (ie the goods come back to us in mint condition). Package the goods well! Personalized greeting cards can not be returned because they are considered used goods.

  • Complaints

Since we have been in this business since 2007 and have learned how to pack our goods well, it very rarely happens that our goods gets damaged in delivery. But if the item is damaged or you received the wrong product – do contact us at Countrystyle immediately. Faulty or damaged goods must be claimed within 7 days. Contact us via e-mail: info@countrystyle.se or Phone +46 709 70 97 70. Please do not return anything without contacting us first! Pack well in original packaging for returning items. In case of dispute, we follow the National Board for decision.

  • Not collected goods and incorrect address information
For goods that are sent to a Service Point and does not get collected within 14 days we will charge a return fee of 40 Euro.
  • Sales to minors
You must be over 18 years old to shop at Countrystyle.se
  • Secured Site - personal information and anti-spam policy

Countrystyle.se have an authorized SSL certificate that is renewed annually. The SSL certificate makes all information on Countrystyle.se encrypted so it cant be viewed by unauthorized persons. Countrystyle.se never share customer information - such as e-e-mail addresses - to other companies. You will never receive newsletters from other companies when you leave your email address with us!

  • Cookies
Countrystyle.se use cookies to eg save your shopping cart until the next visit, and in the order form. If you have cookies disabled in your browser, you can get error messages on some pages or may not be able to make a purchase. Cookies can not transmit viruses to you’re computer so no worries!
  • About Countrystyle.se

Countrystyle.se has sold furnishings and gifts Online since 2007. Countrystyle.se is certified by Trygg E-Handel (Safe E-Commerce Trade). Our office and physical store is located on Sagavägen 8, 181 42 LIDINGÖ, STOCKHOLM - SWEDEN. Phone: +46 709 70 97 70

DELIVERY TO FINLAND, DENMARK AND NORWAY

Countrystyle has promt freightcosts to Finland (15 Euro) Denmark (149 DKK) and Norway (249 NOK) for standard size deliveries. You don't pay Swedish VAT when you Shop with us from Norway. For packages that does not meet our maximum size or weight we will contact you with a freight price before we final the Order so you can say OK first! Our deliveries within Scandinavia is performed mainly by DB Schenker or BRING Parcels. Usually you will receive the goods directly to your home address - but if you are not home at the time for delivery, the package can be left for collection at a Service Point. You will then get notified by SMS on your Cell Phone! If you have questions re deliveries to Finland, Norway or Denmark please contact our Customer Service at: info@countrystyle.se


E-MAIL: info@countrystyle.se CALL: Mon-Fri 11-16: +46 709 70 97 70
COUNTRYSTYLE, SAGAVÄGEN 8, 181 42 LIDINGÖ. E-MAIL: INFO@COUNTRYSTYLE.SE, Phone: +46 709 70 97 70. ® COUNTRYSTYLE ÄR ETT REGISTRERAT VARUMÄRKE HOS PRV. © 2007-2015 ALL RIGHTS RESERVED.