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Unused goods in original packaging can be returned within 14 days from the time the package reached your point of delivery. Sachets, scented candles, etc. must not be opened, but shall be returned unopened. Return Policy does not apply to consumable hygiene items like bath and body products, candy / food or greeting cards with a personal message. The right of return does not apply for pre-ordered items like wallpaper or furniture that we have ordered especifically for your account. You pay for the return shipping fee. The price for return shipping depends on the packages weight and volume. We will email you when the returned goods have arrived. We will refund the money within 14 days after satisfactory return. Note that you are responsible for return shipping and transportation risk (ie the goods come back to us in mint condition). Package the goods well. Personalized greeting cards can not be returned because they are considered used goods.